A waiter of a Thai restaurant on the Gold Coast has been sacked because he turned 65. The waiter took long service leave and once he...
CultureJune 19, 2015
Change is an inevitable part of any business and is crucial to its success. Keeping up with growing demands, technology changes and social influences can put a lot of pressure on business to ‘conform’!
Whether it be the implementation of new management and team members, customers or clients, business structure and even legislation change, as employers you need to be careful how you manage this change, along with the expectations of your employees.
At the forefront of managing change is how you engage your employees around this as ultimately, they are the key to your success or even potential demise.
There are also many issues that you could face from employees. If it comes to redundancies or promotion of internal staff, ensure you take the appropriate steps to cover yourself in the instance of any issues. Think through the steps you take with your employees and plan it out, ensuring you get everything in writing.
The two key features of managing change with employees are communication and implementation.
Ideally, introduce the idea to the entire employee group, no matter how big or small you are. Delivering the same message is crucial to how your employees understand and therefore, react to it.
With this in mind, be prepared for a multitude of reactions. Change can lead to excitement, resentment, and in some situations potential performance issues. Have a structured plan on how to manage all scenarios and offer channels for employee feedback.
Implementing change should incorporate many things including detailed planning and a timeline for change, but particular consideration needs to be given to employees and your expectations of them. If there is a change in roles and responsibilities, will they require any additional training and /or equipment in order to transition into the role and perform at the best of their ability?
Change is great but how you manage that change, and in effect your employees, is paramount.
If you are experiencing difficulty with employees due to change, or are about to implement change and are unsure of the best way to manage it, contact Employsure on 1300 651 415 to speak to one of our expert advisors.
Source: HC Online