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The Importance of Inclusion in the Workplace

Published June 27, 2022 (last updated February 9, 2023) - Face2Face Field Service Manager

As the world celebrates Pride Month, it is crucial to understand the importance of inclusion in the workplace.


According to the Diversity Council Australia, Inclusion occurs when a diverse group of people (different ages, cultural backgrounds, and genders) feel valued and respected.” They have access to opportunities, resources, and support and can contribute their voices to the workplace.

Lack of Inclusion

If a workplace is not inclusive or diverse, it can cause repercussions and create a toxic work environment. It can also lead to harassment, bullying, or discrimination.

The Australian Human Rights Commission have mentioned that while there is limited research on the impact of harassment on different groups, there is increasing evidence that sexual harassment affects some groups of people in disproportionate ways. According to their National survey conducted in 2018, victims of work-related harassment and violence were likely to include women, young workers, workers who identify as LGBTQIA+, from culturally diverse or migrant backgrounds, with disability, and Aboriginal and Torres Strait Islander workers.

The impact of this is that it can cause poor mental health, stress, anxiety, low self-confidence, and eventually affect your work.

What can you do?

Small businesses can take simple steps to ensure everyone feels included and supported at the workplace.

  • Talk to your employees- The first step is to have open, honest conversation with your employees. What can you do for them? What can you do to ensure everybody feels included and respected?
  • Create a culture that supports diversity and inclusion- Real inclusivity comes from more than talk. Is your team comfortable to adapt to an inclusive culture? Is your workplace collaborative with everyone offered an equal voice?
  • Support your employees- You can offer ongoing training and support to your managers and senior staff members. Create a collaborative environment, offer virtual resources and materials to your staff members, and make certain your employees feel safe and protected at the workplace.

You can also reach out to Employsure for advice on policies and inclusion in the workplace.

Call our 24/7 FREE advice line at 1300 651 415 for further information and questions.

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