Contact

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1300 207 182 1300 207 182

Existing clients call 1300 651 415

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Call us for immediate assistance and speak with a member of our team or send us an enquiry and we will get back to you promptly.

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24 hour advice service

24 hour advice service
Available via email, phone or live anytime.

Existing client call

Non-client call

Complaints & Feedback

The Client Experience Team is available via email or phone from 8.30am to 5.30pm Monday to Friday

[email protected]

For further information, here are steps to our Complaints Procedure.

Media & PR

Please direct all our enquiries to our media team.

General enquiries:

[email protected]

Australia – HQ

Employsure Pty Ltd.
Level 6
180 Thomas Street
Haymarket, Sydney NSW, 2000

Client Experience team
02 9199 8427
[email protected]

24 Hours Advice Service
1300 207 182

New Zealand

Employsure Limited
Ground Floor
1 Nelson Street
Auckland Central 1010

Client Experience team
0800 675 700
[email protected]

24 Hours Advice Service
0800 568 012

Melbourne

Employsure Melbourne
Level 5
565 Bourke Street
Melbourne VIC 3000

Client Experience team
02 9199 8427
[email protected]

24 Hours Advice Service
1300 207 182

Brisbane

Employsure Brisbane
Level 1
180 Ann Street
Brisbane Qld 4000

Client Experience team
02 9199 8427
[email protected]

24 Hours Advice Service
1300 207 182

Perth

Employsure Perth
Level 7
30 The Esplanade
Perth WA 6000

Client Experience team
02 9199 8427
[email protected]

24 Hours Advice Service
1300 207 182

Great Britain – HQ

Peninsula Business Services
The Peninsula
Victoria Place, Manchester
M4 4FB, UK
(Sat Nav users please use M4 4EW)

Client Experience team
+44 (0) 844 892 2775
[email protected]

24 Hours Advice Service
+44 (0) 844 892 2772

Ireland

Peninsula Ireland
Block W
East Point Business Park
Alfie Byrne Rd
East Wall
Dublin 3

Client Experience team
+353 (0) 1 850 6060
[email protected]

24 Hours Advice Service
+353 (0) 1 855 5050

Editors

Leigh Johnston

Leigh Johnston is Employsure’s communication manager, editor and small business podcast host.

Nick Hartman

Nick Hartman is a communications coordinator and writer at Employsure.

FAQs

  • How can I access the portal?

    Ensure you are using the correct website as we currently have two websites running for our client portal. You can do this by referring back to your Welcome Email or alternatively try the following links:

    https://portal.employsure.com.au/

    https://www.myemploysure.com.au/

  • Who do I contact to update my business details?

    It is important we have all your updated information. Please contact our Client Experience team on 1300 651 415 or alternatively [email protected] to update your details.

  • How to submit a review to Employsure?

    Contact us at [email protected] or visit our Employsure Review page to leave your review.

  • I have feedback regarding my recent experience with Employsure?

    Whether you are an existing client or you dealt with one of our representatives face to face or over the phone your feedback is important. Please contact our client Experience team on 1300 651 415 or visit our Employsure Complaints and Feedback page to get in touch.

  • I no longer want to be contacted by Employsure, how can I unsubscribe from your call list?

    Please contact our Client Experience team on 1300 651 415 or alternatively [email protected]