On this page

Have a question?

Have a question that hasn’t been answered? Fill in the form below and one of our experts will contact you back.

CMW Cleaning Services

Published March 20, 2015 (last updated October 1, 2020) Author: Employsure
CMW Review


CMW is a rapidly-growing cleaning and waste management business in NSW. James, the MD, had increased the number of staff from 15 to 25 and was borrowing HR templates and policies from friends and other businesses to cope. Before Employsure came along, he was not confident about what procedures to follow or how to handle employee troubles – it was a matter of “Google and guess”.

James knew the chances of a workplace dispute were increasing. So he googled “HR consultants” and Employsure was the obvious first choice.

What We Did

James spoke to an Employsure consultant and engaged us in October 2014. We immediately reviewed his business and provided comprehensive, tailor made documentation so he knew he was compliant with relevant employment law and legislation. James had immediate access to our advice line for valuable, practical advice whenever he needed it.

James could rely on receiving immediate, commercial advice 24/7. He says he never waited for more than 2 minutes to talk to an advisor and continued to use our service for everything from terminating an employee who took leave without permission to checking wage rates.

The Result


James feels he is very protected overall and considers the monthly fee a small price to pay for protection and unlimited services. James now has peace of mind, with a systematic business structure that saves him administration and time.


He found it easy to implement the Employsure documents and was impressed by the fact they were tailor-made for his business. None of his employees minded signing new contracts, in fact, he thought it gave them confidence in him as a businessman.


Employsure continues to give him confidence in following correct processes and this has taken away the uncomfortable and stressful side of managing employees, especially complex Fair Work rulings. He can also relax knowing he is covered by insurance for any workplace claims.


When tendering for new CMW business, James uses Employsure as a selling tool because he knows his competitors do not have the same workplace relations backing and this gives him a great advantage.


The biggest benefit for CMW is having a cost effective support system 24/7, 365 days a year, so James can speak to somebody at any time. It allows him to be a proactive leader, not a reactive one.


Employsure is a good fit with CMW because of its value proposition of one service provider, one invoice, solution orientation. CMW continues to use Employsure for all workplace relations, workplace health and safety and HR support services.

Recent reviews from Feefo

  • ★★★★★

    ″Employsure in all aspects I believe will be a great partner for our Company″

    I have been very impressed with Employsure from the 1st phone call I made enquiring about the products & services Employsure have to offer. Our...

    Paula Beauchamp

  • ★★★★★

    Very patient in working the issues.

    Bronwyn Huntley

  • ★★★★★


    Exceed expectations every time we interact


  • ★★★★★

    ″Professional, Punctual and easy to deal with″

    Employsure are professional, punctual with their responses and very easy to deal with.

    Catherine Black (or Andersen)

  • ★★★★★

    Health and safety review with Lee was very comprehensive and friendly.

    Sascha Hardwick

  • ★★★★★

    ″Issue still not solved″

    I still don't have my issue solved.I'll have to ring again on Monday.

    Christine Tomlinson

  • ★★★★★

    Very comprehensive explaination of the system and very easy to deal with

    Stuart Bennett

  • ★★★★

    Very professional, polite and patient, would definitely recommend them to anyone running a small to large business, they cover all aspects of HR and OHSE.

    Kevin Pash

  • ★★★★★

    ″Great advice and quick to respond″

    My experience is that all my contact with employsure has been helpful and pleasant.I get information quickly and its comprehensive

    Carmel Pasma

  • ★★★★★

    Professionalism of advisor Paul Hoppenbrouwer. Quick response to writing and uploading the documentation required by our company. High level of back up by Employsure.

    Gary Coburn

  • ★★★★★

    Phone call with Nicole was thorough, clear and positive in terms of actions to be taken.

    Rupert Onslow

  • ★★★★★

    Working with Marty and Jane was a pleasure , they were so helpful in helping ensure that our company is up to current standards in...

    Sonya Alexander

Call our helpline now to access free initial advice.

Have a question?

Have a question that hasn’t been answered? Fill in the form below and one of our experts will contact you back.

  • This field is for validation purposes and should be left unchanged.

Call Now

1300 207 182

Live Chat

Click here