On this page

Have a question?

Have a question that hasn’t been answered? Fill in the form below and one of our experts will contact you back.

HYPAR: Helping young people at risk

Published April 22, 2015 (last updated October 1, 2020) Author: Employsure

Problem

Ross Barns, a self-confessed “ideas man” and “entrepreneur”, founded HYPAR 7 years ago. The ATO audited his business for the first time when he had five contractors working for him. When he had 10 workers, he considered creating an enterprise bargaining agreement and searched for Fair Work help.

He said Fair Work legislation is not only hard to find, but “nearly impossible” to interpret. He spent too much time guessing what the awards meant and could not afford to take the risk by getting it wrong. He realised policies and procedures were “not his strong point” and he and his wife were starting to feel rather vulnerable.

What We Did

Employsure sent out a consultant to speak to Ross and he decided to take advantage of our employment relations service. After a good experience with our service, he signed up for our workplace health and safety service, too. We put in place all the documents he needed to be compliant, including policies and procedures, contracts and handbooks.

Ross took advantage of our 24-hour advice line, particularly when he had a difficult situation with a member of staff and needed to know exactly how he should handle it. He is used to dealing with young men in challenging situations but Employsure advisers gave him the confidence. He appreciated being able to call us any time of day and get an immediate answer.

The Result

PERFECT PARTNERSHIP

Ross gives his clients superior customer service, expects the same in return as a client and he gets exactly that from Employsure. He works 24/7 and we work for him 24/7 – he says it’s the perfect partnership.

BEST PRACTICE EMPLOYER

Ross is very conscious of being a best practice employer and wants to look after his staff. He feels he has now built a great culture at work, with the help from Employsure.

PROFESSIONALISM

Employsure creates a safe environment at HYPAR especially for new starters because the paperwork is clear, concise and legal. Ross is equally impressed with the level of service, professionalism and comprehension from the people he talks to at Employsure.

GROWING BUSINESS

Employsure gives Ross peace of mind and lets him concentrate on growing his business and “leading from the front”.  Having external parties take over where he lacks skills has made him more successful and helped him grow the business sooner.

PROTECTION

Employsure has been a “godsend and complete relief for him” knowing that, as long as he follows our advice, he is completely protected. He can relax knowing he has done everything right.

Recent reviews from Feefo

  • ★★★★★

    ″Employsure in all aspects I believe will be a great partner for our Company″

    I have been very impressed with Employsure from the 1st phone call I made enquiring about the products & services Employsure have to offer. Our...

    Paula Beauchamp

  • ★★★★★

    Very patient in working the issues.

    Bronwyn Huntley

  • ★★★★★

    ″Excellent″

    Exceed expectations every time we interact

    Melissa

  • ★★★★★

    ″Professional, Punctual and easy to deal with″

    Employsure are professional, punctual with their responses and very easy to deal with.

    Catherine Black (or Andersen)

  • ★★★★★

    Health and safety review with Lee was very comprehensive and friendly.

    Sascha Hardwick

  • ★★★★★

    ″Issue still not solved″

    I still don't have my issue solved.I'll have to ring again on Monday.

    Christine Tomlinson

  • ★★★★★

    Very comprehensive explaination of the system and very easy to deal with

    Stuart Bennett

  • ★★★★

    Very professional, polite and patient, would definitely recommend them to anyone running a small to large business, they cover all aspects of HR and OHSE.

    Kevin Pash

  • ★★★★★

    ″Great advice and quick to respond″

    My experience is that all my contact with employsure has been helpful and pleasant.I get information quickly and its comprehensive

    Carmel Pasma

  • ★★★★★

    Professionalism of advisor Paul Hoppenbrouwer. Quick response to writing and uploading the documentation required by our company. High level of back up by Employsure.

    Gary Coburn

  • ★★★★★

    Phone call with Nicole was thorough, clear and positive in terms of actions to be taken.

    Rupert Onslow

  • ★★★★★

    Working with Marty and Jane was a pleasure , they were so helpful in helping ensure that our company is up to current standards in...

    Sonya Alexander

Call our helpline now to access free initial advice.

Have a question?

Have a question that hasn’t been answered? Fill in the form below and one of our experts will contact you back.

  • This field is for validation purposes and should be left unchanged.

Call Now

1300 207 182

Live Chat

Click here