On this page

Have a question?

Have a question that hasn’t been answered? Fill in the form below and one of our experts will contact you back.

Nsquared: clarity, every time

Published August 24, 2016 (last updated October 1, 2020) Author: Employsure
Nsquared

Problem

When Neil started nsquared he did not know whether the small amount of documentation implemented was adequate, accurate or in line with his employment obligations, and he knew he did not have the correct policies and procedures in place.

Neil felt confused when reviewing complicated legislation, nor was he confident in his ability to keep on top of the continual changes made. Neil felt he could search the internet for hours and still not know if he had the correct information, leaving him worried about not meeting their obligations.

What We Did

Neil knew that in order to progress to the next stage in the business, he needed correct information and up to date documentation.

Upon contacting Employsure, Neil was thrilled at the process and the immediate assistance available.

One of our specialised Consultants visited nsquared to review the employment processes and identify any gaps or areas for improvement. Employsure provided Neil with comprehensive tailored documentation and advised on how to implement them into the business, to assist in meeting his obligations. Aside from crucial employment contracts and many other associated documents, Employsure also produced Nsquared specific employee handbooks that helped to clarify all the policies and procedures required within their business and assisted with implementing them and gaining staff buy-in.

The Result

Quality advice.

Neil knows that when he calls Employsure’s advice line, the advice they are receiving is up to date and relevant to their business. When there is a challenge or question he needs answered, having access to the advice line is similar to him “receiving a hug over the phone”.

Continuity.

nsquared’s processes are now more streamlined, with Neil knowing that if legislation or his business process changes, Employsure will ensure he is kept up to date, providing new and relevant documentation and advice.

Our advice line continues to provide Neil with ongoing support, helping him clarify the best course of action for any query or issue when it comes to employment relations. He is now reassured that any concerns associated with employees, or when inducting new staff members, Employsure is there to assist every step of the way.

Peace of mind.

Employsure has given Neil the peace of mind to know he is doing right by his employees, and in turn, has provided staff with the confidence he has their best interests at heart.

Correct answer every time.

I would not know where to get all the correct information Employsure provides me with. I could search the internet for hours and still not know if it is right.”

Recent reviews from Feefo

  • ★★★★★

    ″Employsure in all aspects I believe will be a great partner for our Company″

    I have been very impressed with Employsure from the 1st phone call I made enquiring about the products & services Employsure have to offer. Our...

    Paula Beauchamp

  • ★★★★★

    Very patient in working the issues.

    Bronwyn Huntley

  • ★★★★★

    ″Excellent″

    Exceed expectations every time we interact

    Melissa

  • ★★★★★

    ″Professional, Punctual and easy to deal with″

    Employsure are professional, punctual with their responses and very easy to deal with.

    Catherine Black (or Andersen)

  • ★★★★★

    Health and safety review with Lee was very comprehensive and friendly.

    Sascha Hardwick

  • ★★★★★

    ″Issue still not solved″

    I still don't have my issue solved.I'll have to ring again on Monday.

    Christine Tomlinson

  • ★★★★★

    Very comprehensive explaination of the system and very easy to deal with

    Stuart Bennett

  • ★★★★

    Very professional, polite and patient, would definitely recommend them to anyone running a small to large business, they cover all aspects of HR and OHSE.

    Kevin Pash

  • ★★★★★

    ″Great advice and quick to respond″

    My experience is that all my contact with employsure has been helpful and pleasant.I get information quickly and its comprehensive

    Carmel Pasma

  • ★★★★★

    Professionalism of advisor Paul Hoppenbrouwer. Quick response to writing and uploading the documentation required by our company. High level of back up by Employsure.

    Gary Coburn

  • ★★★★★

    Phone call with Nicole was thorough, clear and positive in terms of actions to be taken.

    Rupert Onslow

  • ★★★★★

    Working with Marty and Jane was a pleasure , they were so helpful in helping ensure that our company is up to current standards in...

    Sonya Alexander

Call our helpline now to access free initial advice.

Have a question?

Have a question that hasn’t been answered? Fill in the form below and one of our experts will contact you back.

  • This field is for validation purposes and should be left unchanged.

Call Now

1300 207 182

Live Chat

Click here