The idea of a well conducted investigation is to gather and assess all the facts. For example, when an employee has a grievance or disciplinary matter, an investigation is crucial to the process of deciding whether to take them to a formal hearing.
You have to follow the correct procedure during the investigation or the employee could go on to make a claim of unfair dismissal. The Fair Work Commission would expect you to show your investigation into a grievance or complaint was careful and fair before you decided to take formal disciplinary action.
Conducting a proper investigation into workplace accidents can protect you later on from a workers compensation claim. If you always keep good records, it will be easier for you to defend any claim.
Employsure can advise you on well-conducted investigations. For peace of mind, please call our 24 hour Advice Line now on 1300 651 415.