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For new employees, the first week of a new job is an exciting and experience. By creating a tailored induction program for new staff, they will feel more comfortable in their new surroundings and have a better understanding of your business and expectations of their role.

How to Prepare an Induction Program for New Staff

The purpose of an induction program is to help employees settle into their position at a new company, business or organisation. To ensure the induction program is successful, create a checklist that specifies all the documents and information new staff will receive on their first day of the job.

This checklist does not need to be long, but the induction should cover at least the following:

  • an introduction to the business, colleagues and important stakeholders (eg. team leader)
  • employee handbook briefing
  • job description for the employee such as title, roles, and responsibilities
  • roster or work schedule
  • copy of their employment agreement, company handbook and HR manual
  • Work Health and Safety information (layout of premises, including fire exits, first aid facilities; overview of WHS policies)
  • induction and setup of workstation and systems
  • overview of upcoming key dates and events
  • provided with tools of trade (ID, keys, name badge, swipe card, phone etc.)
  • contact list of staff members

To avoid confusion and misunderstandings later on, ask the employee if they have any questions or concerns they would like to address. It’s considered best practice to give the employee plenty of written material they can reference later to refresh their knowledge.

For compliance purposes, you should also require the new employee to provide you with copies of the following:

  • signed employment contract
  • tax file declaration
  • choice of superannuation form
  • bank details (including bank, BSB and account number)
  • emergency contact details (including name, address, phone number and relationship)
  • licence, passport, and visa (if applicable)

 Encouraging Social Interaction

Bringing new staff into an existing work environment can be stressful. On their first day, give new staff a guided tour of the workplace and introduce them to other team members. If possible, appoint one or two team members as a main point of contact for new staff, so they can rely on them for help or advice.

Besides the usual ‘meet and greet,’ some other activities the company can do to encourage social interaction include:

  • organising a group meeting and have everyone introduce themselves to the new member
  • encouraging the team to sign a ‘welcome card’ or similar kind of written introduction
  • having an informal team lunch

If your business is active on social media, you might also consider welcoming the new team member with a brief online description or profile with your social media network.

Don’t stop encouraging your new employee’s social interaction after just the first few days. Some people take longer than others to open up and feel comfortable in their new surroundings. For this reason, the above activities should be spread out over several days, so the employee doesn’t feel overwhelmed.


Once the formal induction is over, arrange regular meetings with the new employee to check up on their status. Give them the chance to raise any concerns that have come up and discuss them in confidentiality.

Whether it be problems with the job requirements, disputes with fellow team members or a bad experience with a customer – these issues should be handled early to ensure their future in your business is a success.

For advice on how to create an effective induction program and other useful information, fill out the online form below to request a free consultation with an Employsure workplace relations specialist.



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