Vaccination calls to employer advice line surge 297% in September – Redundancy calls halve

Published October 06, 2021 Author: Employsure
Advice Line Data

Data from Employsure’s dedicated employer Advice Line has revealed new trends in the HR issues facing small to medium sized businesses.

The employer Advice Line takes 33,000 calls per month from a client base of 30,000 businesses. The latest data from the Advice Line reveals the following emerging trends:

  • Vaccination related calls surged a further 297% in September as small business owners continue to struggle with the rules around vaccine mandates
  • Leave related calls spiked by 40% this quarter (July – September) when compared with the same quarter last year. Employee annual leave hoarding remains the top concern for employers
  • There has been a 37% increase in risk related management calls this quarter (July – September) when compared with the same quarter last year. The safety of employees who are working from home and the associated WHS liabilities for employers remains a top concern
  • 2000 clients are now actively using the VaccTrak feature offered by Employsure’s BrightHR Software. The COVID-19 vaccination status of 9000 employees are now being actively monitored through the app
  • Redundancy related calls dropped by 56% this quarter (July – September) when compared with the same quarter last year, indicating employers have become more confident with their staffing levels and managing employees during COVID outbreaks
  • Disciplinary related calls dropped by 13% this quarter (July – September) when compared with the same quarter last year, while Bullying related calls dropped by 9% in the same timeframe. With many employees working from home we’re seeing a shift and perhaps an easing of tension in interpersonal working relationships

 

For interviews or media enquiries contact:

Matthew Bridges

[email protected]

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