Workplace vaccination calls spike another 187% in October – WHS still a key issue

Published November 03, 2021 -
Employsure Advice Line

Data from Employsure’s dedicated employer Advice Line has revealed new trends in the HR issues facing small to medium sized businesses.

The employer Advice Line takes 33,000 calls per month from a client base of 30,000 businesses. The latest data from the Advice Line reveals the following emerging trends:

  • Vaccination related calls surged a further 187% in October over September as small business owners continue to struggle with the rules around vaccine mandates
  • Employee status queries (casual, permanent, apprentice, etc) rose 20% in October over September mainly due to the 27 September casual conversion law deadline
  • Risk management calls in August October up 93% compared to January – March as employers work to maximise workplace safety living in a COVID-19 world
  • Redundancy related calls dropped by 47% in August – October when compared with the same quarter last year, indicating employers at this stage of the pandemic are more confident managing their employees and business
  • Wage related calls in October were the lowest they’ve been all year – expected to pick up again as the busy Christmas / summer period approaches


For interviews or media enquiries contact:

Matthew Bridges

[email protected]

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