FAQs

• Who is Employsure and what do we do?

  Employsure helps Australian small business owners run safe, fair and compliant workplaces. We do this by giving employers like you the advice, support and documentation you need to comply with Australia’s Fair Work Act 2009.

  Sound complex? It is, which is why we’re here. It might be better to think of us as your partner in employee management and workplace safety.

  Our services take the complexity out of workplace laws to help small business employers protect their business and their people.

  If you’re an employer, then we’re here to help you.

• What kinds of services does Employsure provide?

  That depends on the package you purchase. We can offer Employee Management support, Workplace Safety support, or a combination of both.

  These packages can include:

  • Advice on the Fair Work Act and your obligations, and access to software to help you manage rosters and track absenteeism.
  • Help understanding rates of pay, employee entitlements and the industrial relations system.
  • Up-to-date employment contracts, handbooks and policies for your business.
  • A workplace review to provide you with a guidance report and action plan.
  • A Health and Safety Handbook, plus forms for your staff.

  Additional packages that can be purchased through Employsure Face2Face may include in-house training, face-to-face support for employee management issues (such as disciplinary or redundancy meetings) or additional health and safety visits.

• What are some client’s benefits for using Employsure?

  We’d like to think that the main benefit of using Employsure is confidence. Confidence that you are meeting your obligations as an employer, that you are running a safe workplace and that you are building a great business.

  Just some of the practical benefits of being an Employsure client can include:

  • Access to a 24/7 Advice Line, where a team of advisers can answer questions about your obligations as an employer.
  • Access to employment contracts, handbooks and policies relevant to your business.
  • Site visit to review your work health and safety processes, with an action plan.
  • Support and guidance to help your business comply with the Fair Work Act.
  • Access to our partner law firm Employsure Law, who can represent you in case your business is facing litigation.
  • Optional access to Employsure Protect, a financial product issued by Employsure Mutual. Subject to the terms and conditions of the Product Disclosure Statement, Employsure Mutual offers discretionary protection covering costs associated with an employment relations or health and safety claim, including representation and settlement.

• Where can I read reviews about Employsure?

  The best place to start is our Reviews Page where you can check out the positive reviews from our happy clients. You can also find us on TrustPilot, Feefo and Google Reviews.

• What is the best way to contact Employsure?

  Give us a call or drop us a line! You can call us on 1300 207 182, or send an enquiry via our Contact page and a member of our team will be in touch.

• What is the correct spelling of Employsure?

  While we may occasionally be called Employee Sure, Employersure we are Employsure, dedicated to helping businesses owners with their HR needs.