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Bad manners in the workplace - How far is too far?

For many small businesses, high-quality customer service is vital to the ongoing success of the business. What can you do to avoid, or manag...

Ask our specialist – Pet care Leave

An employee has a family pet who requires surgery and at home monitoring. Do they have to take unpaid leave, or can their personal carer’s...

Can you fire someone for being rude to customers?

Running a small business demands high quality customer service or a positive experience. It can ensure return business, positive online revi...

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