Employsure Services Terms And Conditions*

General

A.Your contract with us comprises these standard terms and the terms contained in your contract for services.

B. You agree to pay the total fee over the term stated in the payment schedule of the contract for services.

C.You agree that you will not reproduce or use for any other purpose any of the documentation that we send you, as copyright over this material is reserved by us.

D. You agree to keeping us informed of any changes to your company details, including email addresses and telephone numbers for your primary contact named on this contract, as this email address will be used by us for all important messages relating to your contract, including the auto-renewal notice reminder referred to in (f) below.

You authorise Employsure to use your information to communicate with you for advice and/or information purposes. You also consent to receive all communication relating to your contracted services in electronic format, and by giving this consent, we are no longer required to send you notices or other documents in paper form unless you specifically request it.

E.We do not accept any responsibility for updates or changes to documentation made by you or your employees after the date when the documentation is first made available to you. This contract is governed by the laws of New South Wales.

Automatic renewal

F.At the end of the initial contract period and any future contract period, the contract will automatically renew for the same period (renewed contract). We will send you an email reminder of this auto- renewal at least 90 days before the end of any contract period.

G.If you do not want your contract to automatically renew, we require you to give us notice of any decision not to automatically renew your contract at least one month before the end of your contract period. You can contact us at any time and we will record your notice.

H.We also have the right to end your contract at the end of any contract period, but we must provide you with notice of any decision not to automatically renew your contract at least one month before the end of any contract period.

Increases in total fees for renewed contracts

I.For any renewed contract, the total fee will increase as follows:

Failure to make payments

J.If you fail to make the payments that you have agreed to in this contract and the total amount remains unpaid for more than 60 days, a default may be registered with our credit agency and we may suspend access to our services until payment is received.

K.If you fail to make payment and the total amount remains unpaid for more than 90 days, we may take legal action to recover the overdue amount and an early termination fee of 30% of the remaining contract balance.

Termination before end of contract period

L.During the initial contract period, you can terminate your contract after the first full year has passed by paying an early termination fee of 30% of the remaining contract balance. If you wish to terminate your contract before the first full year has passed, you will also be required to pay the remainder of the first year’s fees.

M.During any renewed contract, you can terminate your contract at any time by paying an early termination fee of 30% of the remaining contract balance.

Terms applicable to renewed contracts

N.All the terms above apply equally to a renewed contract as they do to your initial contract period with us.

Changes to standard terms

O.We may change our standard terms from time to time. If we do change our standard terms, the terms will be no less favorable to these terms and we will notify you by email at least 30 days before any change. You can notify us before the changes if you would prefer to remain on your existing terms.

Confirmation and warranty of information

P.You confirm that all the information you have provided is true and accurate in every respect and that no material fact has been misstated or not given. You also agree to start the service from the date of signing your contract for services and that payment is due as agreed in the payment schedule.

Protected clients

Q.By including protection benefits in your contract for services, you agree to apply for membership of Employsure Mutual Limited (the mutual).

Indemnified Clients

R. All indemnities are underwritten by QBE Insurance (Australia) Limited ABN 78 003 191 035.
Date of Publication – 1st of June 2017 – version 1

*The above terms and conditions are applicable for clients who joined Employsure on 7 Jan 2019 onwards. If you joined before this date please refer to your original contract. Should you require a copy of your contract please contact Employsure’s Client Experience team on 1300 651 415 or [email protected]