Call Now
  1. Home
  2. Guides
  3. Employment contracts and legislation
  4. Email usage policy

Email Usage Policy

Published April 2, 2015 (last updated on April 18, 2024) | Adam Wyatt - Content Writer

male hands typing on laptop

It is hard to imagine running a business without email because it is such a convenient, flexible and immediate tool. But the fact it is so easy to send an email can result in misuse or abuse. A carelessly phrased email forwarded to lots of recipients can quickly damage your reputation or break confidentiality, even when unintended.

This means you need a clear policy in place on email usage. Review your IT or email policy and make sure it says what you want it to say.

During working hours, you can expect your employees to focus on work-related emails only. If employees send personal email at work but during their breaks, you might consider restricting their access or allow it as a kind of goodwill. Your IT systems are the property of your business so make sure the IT policy sets out when and how this property can be used.

If any employee continues to send personal email while working, they are in breach of their duty towards your business and can be disciplined. If the content of these emails causes a serious and immediate risk to your reputation, they could be dismissed for serious misconduct.

Outside work hours is beyond your control, except when the company’s reputation is involved. Employees cannot email anything in public that might spoil your reputation. Your IT policy must tightly define negative comments and say that negative comments made in public could lead to disciplinary action. At worst, negative comments made in public can lead to libel action.

Employsure advisers will help you word an effective email usage policy. For peace of mind, please call our 24 hour Advice Line now on 1300 651 415.

Get Workplace Advice Now

Call Our Team of Expert Advisers To Get Help With Any Workplace Related Questions. 

Call now

Guides in this category

View All

Have a question?

Employsure Logo

Not a client yet?

1300 207 182

Existing clients call (AU)

1300 651 415

Existing clients call (overseas)

+61 2 8123 3640

Employsure HQ

Level 6/180 Thomas St, Sydney NSW 2000
Peninsula LogoEmploysure Law LogoFair Work Help LogoEmploysure Mutual LogoBright HR LogoHealth Assured LogoGraphite HRM Logo
Peninsula LogoEmploysure Law LogoFair Work Help LogoEmploysure Mutual LogoBright HR LogoHealth Assured LogoGraphite HRM Logo

Copyright © 2024 Employsure Pty Ltd. ABN 40 145 676 026

Employsure Protect is a financial product issued by Employsure Mutual Limited ACN 630 256 478 (AFSL 544232). Employsure Mutual has appointed Employsure Pty Ltd as its Authorised Representative (No. 001274577) to distribute the product and provide general advice. To decide if this product is right for you, please read the Employsure Protect Product Disclosure Statement (PDS) and Target Market Determination.