Call Now
  1. Home
  2. Guides
  3. Workplace health and safety
  4. Lone working

Lone Working

Published April 13, 2015 (last updated on April 26, 2024) | Adam Wyatt - Content Writer


Lone working is when employees work alone without direct or close supervision and this is considered legal.

Mobile workers, such as drivers, surveyors, engineers or care workers, are lone workers when they work away from their employer’s base. Some lone workers are at a fixed workplace but isolated, or in a maintenance role that takes them all over the worksite. “On call workers” who work overtime, outside normal hours or who open and close work premises, can also be lone workers.

Risks Involved

Lone workers are at higher risk than others because of the nature and location of their work. They risk violent attack, whether from a thief when opening or closing work premises, or because they work in an area of social deprivation or with vulnerable people. Some lone workers risk being in serious road accidents or injuring themselves because of previously unknown poor health.

Other implications for lone workers include:

  • Unfamiliarity with the risks of a remote worksite

  • The possibility of adopting unsafe practices because they have no supervision

  • Manually handle tools and equipment between vehicle and workplace or during deliveries

  • Cannot get help or advice in case of sudden illness, accident or other emergency

BrightHR helping you manage your people and business

Contact us to find out how BrightHR people management software can help you manage and store your essential employee records and documents.

Contact us

How To Reduce The Risks of Lone Working

As an employer you have few ways to reduce the risks to your lone worker:

  • Train them fully in the risks of their type of lone working

  • Set up a system of routine communication with them

  • Give good supervision

  • Identify potentially violent situations and use control measures that could reduce or stop lone working

  • Provide effective emergency procedures.

Employsure can advise you on reducing the risks of lone working.

For peace of mind, please call our 24 hour Advice Line now on 1300 651 415.

Get Workplace Advice Now

Call Our Team of Expert Advisers To Get Help With Your Workplace related Questions. 

Call now

Guides in this category

View All

Have a question?

Employsure Logo

Not a client yet?

1300 207 182

Existing clients call (AU)

1300 651 415

Existing clients call (overseas)

+61 2 8123 3640

Employsure HQ

Level 6/180 Thomas St, Sydney NSW 2000
Peninsula LogoEmploysure Law LogoFair Work Help LogoEmploysure Mutual LogoBright HR LogoHealth Assured LogoGraphite HRM Logo
Peninsula LogoEmploysure Law LogoFair Work Help LogoEmploysure Mutual LogoBright HR LogoHealth Assured LogoGraphite HRM Logo

Copyright © 2024 Employsure Pty Ltd. ABN 40 145 676 026

Employsure Protect is a financial product issued by Employsure Mutual Limited ACN 630 256 478 (AFSL 544232). Employsure Mutual has appointed Employsure Pty Ltd as its Authorised Representative (No. 001274577) to distribute the product and provide general advice. To decide if this product is right for you, please read the Employsure Protect Product Disclosure Statement (PDS) and Target Market Determination.