Mayfield Chocolates.
Published: August 31, 2018
This episode of Small Business State of Mind features Peter Ingall from Mayfield Chocolates. Peter talks about the value of communicating with staff, the importance of accurate projections and how to avoid micro-managing.
Read Transcript
Well the starting point was we wanted to
feature flavours of Australia because the
premise was that Australia makes lots of
good foods, so why don't we use some of
them in the chocolates rather than just
doing chocolates with syrups and
flavouring and stuff
So from the start we've done things like
natives wattle, lemon myrtle, kakadu plum
native aniseed and we also do other things
that are made in Australia
like Queensland Rum
South Australian Brandy
Tasmanian Leatherwood Honey
fresh cream and we use
these ingredients in a creative way
to get a really good taste result
The main obstacle starting from scratch
everything's totally experimental and
some things work really well right from
the start so for instance people love
their chocolates so we've got the recipes
right and some of the equipment we got
was perfectly fine
other equipment not quite so appropriate
I've learnt from that
that if you're starting a business
and you're making projections
when you're doing your budgeting
have your projected income and
double your expected expenditure
investment required so you have to overcome that
so allow time to build up steam
I think communication is very important
that you understand each other
also you give people the opportunity to
do their job
and you don't micromanage them
and you trust them to do things if
you've got the right people that
shouldn't be a problem
Also having the legal side of it sorted out
so that if something does go wrong
it can be handled properly.
Keep a focus
don't be all over the place
and if you're employing people,
get professional advice
about all rules because it's
pretty complicated especially if you
haven't done it before.